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[\/et_pb_text][et_pb_image src=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@” align=”center” disabled_on=”on|on|off” _builder_version=”4.27.6″ _dynamic_attributes=”src” _module_preset=”default” width=”350px” global_colors_info=”%91%93″][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” custom_css_main_element=”margin:auto” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.27.6″ header_2_text_color=”#26859B” header_2_font_size=”28px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{%22gcid-c445528e-fdda-4756-a680-c3b6facd008c%22:%91%22header_text_color%22,%22header_text_color%22,%22header_2_text_color%22,%22header_text_color%22,%22header_2_text_color%22,%22header_text_color%22,%22header_2_text_color%22%93,%22gcid-bcab1de6-d518-42f8-9cd7-c94628301af0%22:%91%22header_3_text_color%22,%22header_6_text_color%22,%22header_3_text_color%22,%22header_6_text_color%22,%22header_3_text_color%22,%22header_6_text_color%22,%22header_3_text_color%22,%22header_6_text_color%22%93,%22gcid-0e0a12e2-5d2f-4464-8845-4b0c25f2f4b9%22:%91%22header_4_text_color%22,%22header_5_text_color%22,%22header_4_text_color%22,%22header_5_text_color%22,%22header_4_text_color%22,%22header_5_text_color%22,%22header_4_text_color%22,%22header_5_text_color%22%93}”]<\/p>\n
We’re here to help.\u00a0<\/b><\/p>\n
Your child’s dental care shouldn’t stop because of a coverage change.<\/p>\n
Find out if your family still qualifies – and discover flexible payment options if you don’t.<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/www.healthearizonaplus.gov\/app\/Scr_PI_Info.aspx” url_new_window=”on” button_text=”Start Now” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”15px||15px||true|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.27.6″ header_2_text_color=”#26859B” header_2_font_size=”28px” header_3_font_size=”26px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{%22gcid-c445528e-fdda-4756-a680-c3b6facd008c%22:%91%22header_text_color%22,%22header_text_color%22,%22header_2_text_color%22,%22header_text_color%22,%22header_2_text_color%22,%22header_text_color%22,%22header_2_text_color%22%93,%22gcid-bcab1de6-d518-42f8-9cd7-c94628301af0%22:%91%22header_3_text_color%22,%22header_6_text_color%22,%22header_3_text_color%22,%22header_6_text_color%22,%22header_3_text_color%22,%22header_6_text_color%22,%22header_3_text_color%22,%22header_6_text_color%22%93,%22gcid-0e0a12e2-5d2f-4464-8845-4b0c25f2f4b9%22:%91%22header_4_text_color%22,%22header_5_text_color%22,%22header_4_text_color%22,%22header_5_text_color%22,%22header_4_text_color%22,%22header_5_text_color%22,%22header_4_text_color%22,%22header_5_text_color%22%93}”]<\/p>\n
Here are some potential reasons why coverage was lost and how to fix it. Click each reason to see helpful information.<\/b><\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
*Children may have a 90-day grace period or emergency coverage in some situations. Try calling AHCCCS directly before assuming coverage has lapsed: 1-800-654-8713<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][dipl_faq_page_schema number_of_column=”2″ closed_toggle_icon=”P||divi||400″ closed_icon_color=”#FFFFFF” closed_use_icon_font_size=”on” closed_icon_font_size=”18px” open_toggle_icon=”7||divi||400″ open_icon_color=”#FFFFFF” closed_toggle_bg_color=”#266BB4″ open_toggle_bg_color=”#266BB4″ _builder_version=”4.27.6″ _module_preset=”default” faq_heading_text_color=”#FFFFFF” faq_question_closed_text_color=”#FFFFFF” faq_question_closed_font_size=”17px” faq_answer_text_text_align=”left” faq_answer_text_text_color=”#FFFFFF” faq_answer_link_text_color=”#FFFFFF” background_enable_color=”off” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][dipl_faq_page_schema_item faq_question=”Address Not Updated” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Why It Happens:<\/strong> Renewal notice sent to old address goes unanswered.<\/p>\n How to Fix It:<\/strong> Update your address at azahcccs.gov<\/a> or call 1-800-654-8713<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Missed Renewal Deadline” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Why It Happens: <\/strong> Renewal paperwork not returned in time<\/p>\n How to Fix It: <\/strong> Reapply immediately at healthearizonaplus.gov<\/a> \u2013 coverage can often be reinstated if caught quickly<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Income Not Reported or Changed” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Why It Happens: <\/strong> A job change or raise wasn\u2019t reported, triggering a review<\/p>\n How to Fix It: <\/strong> Report updated income through Health-e-Arizona Plus<\/a> \u2013 you may still qualify at the new income level<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Missing or Incomplete Documents” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Why It Happens: <\/strong> Required documents (ID, proof of residency) weren\u2019t submitted with renewal<\/p>\n How to Fix It: <\/strong> Resubmit with complete documents. Call AHCCCS at 1-800-654-8713 to confirm what\u2019s needed<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Child’s Age Milestone” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Why It Happens: <\/strong> Coverage ended automatically at age 19 (or 21 for those with disabilities)<\/p>\n How to Fix It:<\/strong> Check eligibility for adult coverage or Marketplace plans at healthcare.gov<\/a><\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Household Size Change Not Reported” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Why It Happens:<\/strong> A family member moved in\/out, affecting eligibility calculation<\/p>\n How to Fix It:<\/strong> Report the change at healthearizonaplus.gov<\/a> \u2013 eligibility is recalculated based on current household<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Citizenship \/ Immigration Status Question” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Why It Happens: <\/strong> Documentation was flagged or expired<\/p>\n How to Fix It: <\/strong> Contact AHCCCS directly at 1-800-654-8713 or visit an AHCCCS office<\/a><\/span> for in-person help<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Mail Never Received” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Why It Happens: <\/strong> Notices sent by mail were lost, ignored, or sent to wrong address<\/p>\n How to Fix It: <\/strong> Sign up for electronic notices and verify contact info at azahcccs.gov<\/a><\/p>\n [\/dipl_faq_page_schema_item][\/dipl_faq_page_schema][et_pb_text disabled_on=”on|on|on” _builder_version=”4.27.6″ _module_preset=”default” disabled=”on” global_colors_info=”{}”]<\/p>\n